What is a resort contract (Reflec)?
Available at a discounted rate
Corporate contract holders can enjoy preferential corporate rates (discount rates vary depending on the hotel, date, and room type used).
Please present your employee ID or membership card when checking in.
Subsidies and grants are available
Corporate contract holders can also apply for subsidies and grants when making reservations through this website (excluding some hotels).
Please present your subsidy voucher or grant voucher when checking in.
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For information regarding application of subsidies and grants, please contact the office of your affiliated organization.
Tokyu Hotels Selection
For a limited time only, we are offering even more affordable accommodation plans than usual.
About the contract
The following conditions are required for entering into a contract:
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The use is for the purpose of employee welfare
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The company is receiving subsidies and grants
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The annual usage is expected to be 100 nights or more.
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If there is no usage record for two years, the contract may be terminated.
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However, the following hotels are not included:
TOKYU VACATIONS, HOTEL IZUKYU Izukyu, LE NESSA JOGASAKI, LE NESSA AKAZAWA, and overseas partner hotels
Usage flow
- Step1
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Reservation application (online/phone)
The user makes a reservation via our website or by phone (web and phone rates may differ).
- Step2
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Accommodation
Present the subsidy voucher or assistance voucher when checking in.
When checking out, the user will deduct the subsidy or grant from the discount amount.
- Step3
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Billing
Collect subsidy vouchers and grant vouchers from each hotel and submit them to your company
Contract process (about 1 month)
- Step1
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Customer inquiries
- Step2
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Visits and meetings
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We will carry out a simple inspection.
- Step3
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Agreement
Q&A regarding the Reflex contract
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Q.
What hotels are available?
A.
You can use Tokyu Hotels nationwide.
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However, the following hotels are not included:
TOKYU VACATIONS, HOTEL IZUKYU Izukyu, LE NESSA JOGASAKI, LE NESSA AKAZAWA, and overseas partner hotels
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Q.
Are all room types available?
A.
All room types are available, but discounts may vary.
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Q.
There are no subsidy or grant programs available, but can I still sign a contract?
A.
Unfortunately, this is limited to companies and organizations that operate subsidy and grant programs.
We recommend our Web Corporate Customer service, which can also be used for employee benefits. -
Q.
What happens if subsidies, grants, etc. are abolished during the contract period?
A.
If there is no prospect of the subsidy or grant system being reinstated in the future, the contract may be terminated.
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Q.
Can I still use this service if my subsidies and grants exceed the limit?
A.
Yes, you can. However, subsidies and grants will not be deducted, so you will be billed at the contract rate.
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Q.
Can I use it for business purposes?
A.
Unfortunately, this is not possible. It is only available for employee benefit purposes.
We recommend the Web Corporate Customer plan, which can also be used for business purposes. -
Q.
Can it be used in conjunction with Comfort Members?
A.
Reflex contract rates will apply, but you can earn COMFORT MEMBERS points and take advantage of special benefits.
Inquiry
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