使用規則
本酒店為了讓客人安全舒適地度過,根據住宿條款13條規定了以下使用規則。如果您不遵守此使用規則,根據住宿條款第9條,我們將拒絕您住宿或使用酒店內的各種設施。另外,因不遵守本使用規則而發生的事故,可能需要客戶承擔損失,請特別註意。
第1條 安全、保安事項
- 1
-
各客房的門內側標示有從房間出發的“避難路線圖”,請確認。
- 2
-
請勿將取暖用、炊事用等火器及其他可能引起火災的物品帶入房間。
- 3
-
嚴禁在指定的吸煙室、吸煙場所以外吸煙。請不要做其他可能成為火災原因的行為。另外,在禁煙客房內確認吸煙 (包括電子香煙等),以及帶入煙頭等物品時,我們可能會收取寢具、窗簾、壁紙等的清潔費用以及其他修補費用,敬請諒解。
- 4
-
為了幹燥濕了的衣服和毛巾等,放在照明器具上或者掛在燈罩上的話,會成為火災的原因。非常危險,請絕對不要那樣做。
- 5
-
逗留期間,從房間出來時,請務必確認上鎖。
- 6
-
特別是睡覺時,請鎖好內鎖和門閂。即使被敲門也不要隨便開門,請用門鏡確認。如果您認為是可疑人員,請聯係前臺。
- 7
-
給浴缸加熱水時,或洗臉臺積水時,因小睡或其他事由而放任開栓的話,熱水或水會溢出,會造成重大的漏水事故,請註意。
- 8
-
請不要在客房內與外來的客人會面。
- 9
-
嚴禁登記入住的人以外的人入住。
- 10
-
開車的客人請在指定的停車場停車。
- 11
-
本酒店的客人使用停車場時,無論是否寄存車輛鑰匙,均不承擔車輛的管理責任。
第2條 關於貴重物品、遺失物品的處理
- 1
-
逗留期間的現金和貴重物品請寄存在室內保險櫃或前臺。使用室內保險箱時,請自行設置門鎖。未辦理上述手續,因現金、貴重物品的滅失、丟失、毀損、被盜等造成的損失,恕不賠償,敬請諒解。
- 2
-
客人退房後,如果客人的隨身行李或攜帶品遺忘在本酒店,包括發現之日在本酒店保管7天,之後送到最近的警察署。但是,對於輕微物品 (日常生活品等) 等被認定為客戶放棄擁有的物品,將在包括取得日在內保管3個月後進行處理。另外,如果遺失物品是食品或保管管理睏難的情況下,我們會進行丟棄。
第3條 結賬
- 1
-
費用請使用貨幣或本酒店認可的旅行支票、住宿券、信用卡等支付。另外,不接受住宿者以外的兌換,請知悉。
- 2
-
如果要變更預定的住宿天數,請事先聯係前臺工作人員。延長的情況下,請支付之前的費用和追加的預定明細。
- 3
-
簽名使用酒店內的餐廳、酒吧等時,請務必出示住宿卡或房間鑰匙。也有拒絕簽名使用的情況。
- 4
-
到達時可能會收取押金,請知悉。另外,在您逗留期間,如果前臺出示了帳單,請在前臺結算。
- 5
-
我們拒絕墊付購物費用、車票費用、計程車費用、郵票費、行李運費等。
- 6
-
住宿費和餐飲費有時會加上服務費。謝絕給員工好處費。
- 7
-
使用從房間打來的電話時,會加算設施使用費。
第4條 禁止事項
- 1
-
禁止以下行為。
(1) 下列會給其他客人帶來睏擾的物品帶入酒店內。
A. 所有動物及寵物,包括狗、貓、小鳥(法律規定的輔助犬除外,以及飯店另有規定的除外)
(根據住宿協議允許攜帶寵物)
B.爆炸品、揮發油類及其他易燃、易爆的危險物品
C. 發出難聞或強烈氣味的物品
D. 無證攜帶槍枝、刀劍
E. 大量行李和物品
F. 其他可能造成其他顧客不便的事項
法律禁止持有的其他物品(2)賭博或其他妨礙公共道德或飯店內安寧的行為,或對其他客人造成滋擾或冒犯的行為。
(3) 在窗戶內或附近懸掛任何有損飯店外觀的行為。
(4)未經本飯店事先許可,將客房或大廳用於營業等住宿以外的目的。
(5)未經允許在飯店內散發廣告或宣傳資料或推銷物品。
(6)將飯店設施、設備用於非預定用途或場所,或以嚴重損害其現狀的方式使用。
(7)未經許可,拍攝在飯店範圍內的照片或其他影像,並用於商業目的公開發布。
(8)將物品留在走廊或大廳。
(9)穿著睡衣、睡衣、浴衣、拖鞋等進入營業場所。
(10)進入飯店員工區、緊急樓梯、屋頂、門廊、機房等,緊急或不可避免的情況除外。
(11)從酒店外部送來食品和飲料(但是,允許從酒店附屬的餐廳和其他機構送來食品和飲料)。
(12)飯店建築物、家具、固定裝置或其他物品的損壞、污染或遺失。
(13)傳播損害本酒店信譽或使本酒店聲譽受損的訊息。郵政及其他資訊傳輸
如果飯店認為任何內容不適當或違反法律法規,將會刪除,且無需事先通知。
此外,請不要發布任何可能誹謗或誹謗第三方的內容。
(14)在吸煙室和指定吸煙區以外的任何地方吸煙(包括電子煙)。
(15)其他法律禁止的行為。
- 2
-
實施前項禁止行為,給本酒店造成損失時,需要賠償相當金額。
第5條 酒店使用合同的解除
請勿在下列情況下使用。另外,在簽訂預約、合同後,一旦發現事實,將在此時解除預約、合同。但是,本條款並不意味著本酒店 (館) 在旅館業法第5條規定以外的情況下拒絕住宿。
(1)住宿旅客患有《旅館業法》第4-2條第1款第2項規定的特定傳染病患者時
(2)如果飯店客人符合以下任何一項:
(a)《關於防止組織犯罪集團成員不正當活動的法律》(1991年法律第77號)第2條第2款定義的組織犯罪集團(以下簡稱「組織犯罪集團」)。
(以下簡稱「黑幫成員」)、同法第2條第6款規定的黑社會組織的成員(以下簡稱「黑幫成員」)以及與黑社會組織相關的企業或團體有關係的人員等。
反社會勢力
(b)其業務活動受組織犯罪集團或組織犯罪集團成員控制的公司或其他組織
(c)法人中,有高階主管屬於黑社會組織等反社會勢力的成員的。
(3)飯店使用者對住宿提出威脅性或暴力性要求,或提出超出合理負擔範圍的要求時
(但是,不包括客人根據《消除對殘疾人歧視法》第 7 條第 2 款或第 8 條第 2 款的規定要求消除社會障礙的情況。)
(4)客人認為向其他客人提供住宿服務會給本酒店帶來過重負擔而希望停止提供住宿服務時
根據《旅館業法》施行規則第5條之6規定,某人屢次提出可能嚴重妨礙旅館業法業務的請求時。
第6條 生態活動
- 1
-
為了節約使用資源,請您協助我們節約用電、節約用水。
第7條 個人信息
- 1
-
我們會根據我們的隱私政策妥善處理您提供的個人信息。
第8條 更改使用規則
- 1
-
本使用規則屬於民法規定的固定格式條款,在符合住宿客人的一般利益時,或者認為有必要變更或適當變更時,根據民法的規定變更本使用規則的各條款。
- 2
-
本使用規則變更時,變更後的規定內容會在網站上刊登,從刊登時規定的生效日期開始適用變更後的內容。另外,變更本使用規則時,將以適當的方式告知變更內容等。
住宿條款
適用範圍
- 第一條
-
本酒店與住宿客人之間簽訂的住宿合同以及與此相關的合同,均按照本條款的規定執行,本條款中未規定的事項,按照法令等(指法令或基於法令的。以下相同)或者一般既定的習慣執行。
- 2
-
本酒店在不違反法令及習慣的範圍內接受特別約定時,不受前項規定的限制,以該特別約定為優先。
住宿合同的申請
- 第二條
-
有意向酒店申請住宿合約的人必須向酒店提供以下詳細資訊:
(1)入住客人姓名及人數
(2)入住日期及預計抵達時間
(3)住宿費(原則上為附表1所列的基本住宿費)
(4)a.申請人姓名及聯絡方式
b. 住宿費支付人及其聯絡方式
(5)其他本酒店認為必要的事項。
- 2
-
住宿客人在住宿中,如果超過前項第2號的住宿日期而提出繼續住宿的申請,本酒店在提出申請時,將作為新的住宿合同申請處理。
住宿合同的成立等
- 第三條
-
住宿合同在本酒店接受前條的申請時成立。
- 2
-
根據前項規定,住宿合同成立時,以住宿期間 (超過3天時為3天) 的住宿費用為限,請在本酒店指定的日期前支付本酒店規定的申請金。
- 3
-
申請金首先充抵住宿客人最終應支付的住宿費用,發生適用第8條或第21條規定的事態時,按照違約金後賠償金的順序充抵,如果有余額,則在支付第15條規定的費用時返還。
- 4
-
根據同款的規定,在本酒店指定的日期之前未支付第2項的申請金時,住宿合同將失效。但是,在指定申請金的支付日期時,僅限於本酒店告知住宿客人的情況。
尋求在設施的感染防止對策方面的合作
- 第四條
-
本酒店對欲住宿者,可根據旅館業法 (1948年法律大138號) 第4條之2第1項的規定要求協助。
不需要支付申請金的特約
- 第五條
-
與第3條第2項的規定無關,本酒店有時會接受合同成立後無需支付同項申請金的特別約定。
- 2
-
在接受住宿合同的申請時,如果本酒店沒有要求支付第3條第2項的申請金以及沒有指定該申請金的支付日期時,將按照前項的特別約定處理。
拒絕簽訂住宿合同
- 第六條
-
有下列情形之一的,本飯店可以拒絕簽訂住宿合約:但本項規定並不表示本旅館有權在旅館業法第5條所列情況以外的情形下拒絕住宿。
(1)住宿申請不符合本條款及條件時。
(2)當飯店客房已滿,沒有空房時。
(3)住宿者被認為有違反住宿相關法令、公共秩序或善良風俗的行為。
當它被認可時。
(4)住宿者為《旅館業法》第4-2條第1項第2號所定義的特定傳染病患者(以下簡稱「特定傳染病患者」)時
當這樣的時候。
(5)如果尋求住宿的人是犯罪組織成員或......
(以下簡稱「黑社會組織」)、該法第二條第六項所稱為黑社會組織成員(以下簡稱「黑社會組織成員」)以及黑社會組織成員。
該人為相關公司或組織的相關人員等反社會勢力時。
(6)尋求住宿的人是黑社會組織的成員,或其業務活動由黑社會組織成員控制的公司或其他組織。
(7)住宿申請人為法人,且其執行委員中有屬於黑社會組織等反社會勢力的成員時。
(8)如果尋求住宿的人對其住宿提出恐嚇或暴力要求,或要求施加不合理的負擔
(但是,如果尋求住宿的人是殘疾人士,並且不屬於《殘疾歧視法》(2016 年第 65 號法案)的締約方)
問題。以下簡稱「消除身心障礙者歧視法」。 ) 依第 7 條第 2 款或第 8 條第 2 款要求消除社會障礙時
被排除。 )
(9)住宿者有合理的理由認為提供該住宿將給本酒店造成過重負擔,或導致本酒店無法向其他客人提供服務時
旅客一再提出可能嚴重妨礙旅館業法施行規則第5-6條所規定的服務提供的要求時
(10)因天災、設施故障或其他不可避免的事由,本飯店無法提供住宿時。
(11)住宿者處於醉酒狀態或其他可能給其他客人帶來重大不便的狀態,或正在給其他客人帶來重大不便時
根據都道府縣(設有保健所的市或特別區的情況下,為市或特別區)的條例,實施犯罪時
酷)。
拒絕簽訂住宿合同的說明
- 第七條
-
想要住宿的人,可以要求本酒店說明本酒店根據前條不同意簽訂住宿合同的理由。
住宿客人的合同解除權
- 第八條
-
住宿客人可以向本酒店提出申請,解除住宿合同。
- 2
-
本酒店因住宿客人可歸責的事由而全部或部分解除住宿合同時(根據第3條第2項的規定,本酒店指定申請金的支付日期並要求支付的情況下,由於支付而之前住宿客人解除住宿合同的情況除外。),根據附表第2項所示,收取違約金。但是,如果本酒店同意第5條第1項的特別約定,在同意該特別約定時,僅限於本酒店向住宿客人告知住宿客人解除住宿合同時的違約金支付義務。
- 3
-
若住宿客人未與本酒店聯絡,至住宿日當天下午8時 (如果預先顯示了預計到達時間,則為超過該時間2小時後的時間)仍未到達時,將視為該住宿合同已被住宿客人解除。
本飯店有權解除合約
- 第九條
-
有下列情形之一的,本飯店可以解除住宿合約: 但本項規定並不表示本旅館有權在旅館業法第5條所列情況以外的情形下拒絕住宿。
(1)當客戶被認為可能做出違反住宿相關的法律規定、公共秩序或良好道德的行為時,
或認定已經發生該行為。
(2)住宿客人為特定傳染病患者時。
(3)因天災、設施故障或其他不可避免的事由,本飯店無法提供住宿時。
(4)當客人被認為處於醉酒狀態或可能對其他客人造成困擾時。 或者客人可以告訴其他客人
當一個人的行為方式極具破壞性時。
(5)客人不遵守本飯店使用規則所規定的禁止行為。
(6)在指定吸煙室或吸煙區外吸煙時。
(7)床上吸煙、破壞消防設備及其他本飯店使用條款中禁止的行為(包括防火必要行為)
這僅適用於事物。 ) 時。
(8)當發現客人是犯罪組織,犯罪組織成員,或與犯罪組織有關的公司或組織等反社會勢力的成員。
(9)住宿客人是黑社會組織成員,或屬於黑社會組織成員控制業務活動的企業或其他組織時。
(10)住宿客人為法人,且其高階主管被視為黑社會組織成員時。
(11)客人在住宿期間提出威脅性或暴力性要求,或要求客人承擔不合理負擔時(除
但不包括賓客依據《消除對殘障人士歧視法》第7條第2款或第8條第2款要求消除社會障礙的情況。 )
(12)該規定實施後,可能造成負擔過重,並嚴重妨礙向其他客人提供住宿相關服務。
依旅館業法施行規則第5-6條規定重複提出請求時
- 2
-
本酒店根據前項規定解除住宿合同時,住宿客人尚未提供的住宿服務等將不收取費用。
解除住宿合同的說明
- 第10條
-
客人可以要求酒店說明根據前條解除住宿合同的理由。
住宿登記
- 第11條
-
客人須於住宿當天於飯店前台登記以下詳細資料:
(1)賓客的姓名、地址和聯絡方式;
(2)對於在日本沒有地址、國籍、護照號碼的外國人,(護照影本或掃描件)
(3)其他本酒店認為必要的事項。
- 2
-
住宿客人想用旅行支票、住宿券、信用卡等可以代替貨幣的方法支付15條的費用時,請事先在前項登記時出示。
客房的使用時間
- 第12條
-
住宿客人可以使用本酒店客房的時間,請向前臺確認。
- 2
-
儘管有前款的規定,飯店可能會允許客人在同一款規定的時間以外佔用客房。在這種情況下,將收取以下額外費用:
(1)下午3點前超出時間住宿,將收取基本住宿費的1/4。
(2)到下午 6 點為止,基本住宿費的一半
(3)下午6點後,將收取全額基本住宿費。
遵守使用規則
- 第13條
-
客人在本酒店內,請遵守本酒店另行規定的使用規則。
營業時間
- 第14條
-
本飯店主要設施的開放時間如下。
(1)前台、收銀處等服務時間
a) 宵禁:無
b) 接待櫃檯服務:24小時
- 2
-
餐飲等 (設施) 服務時間:網站及各處通知。
- 3
-
前項規定的時間,在不得已的情況下可能會臨時變更。在這種情況下,我們將以適當的方式通知您。
支付費用
- 第15條
-
住宿客人應支付的住宿費用等的明細按附表1所示。
- 2
-
前項的住宿費用等的支付,以貨幣或本酒店認可的旅行支票、住宿券、信用卡等可以代替的方法,在住宿客人到達或出發時,或本酒店提出要求時,請在前臺進行。
- 3
-
本酒店為住宿客人提供客房,在可以使用後,即使住宿客人不住宿,也要收取住宿費。
本酒店的責任
- 第16條
-
本酒店在履行住宿合同及與此相關的合同時,或因不履行合同而給住客造成損失時,除本酒店有故意或重大過失的情況外,賠償限額為15萬日元。但是,如果不是由於本酒店的原因造成的,則不在此限。
- 2
-
本酒店為了應對萬一的火災等,加入了旅館賠償責任保險。
不能提供簽約客房時的處理
- 第17條
-
當本酒店不能向住客提供合同中的客房時,我們將在得到住客的同意後,盡可能為其提供條件相同的其他住宿設施。
- 2
-
本酒店不受前項規定的限制,在無法介紹其他住宿設施時,向住宿客人支付相當於違約金的補償費,並將該補償費作為損害賠償額。但是,關於不能提供客房這件事,沒有應該歸責於本酒店的理由時,不支付補償費。
寄存物等的處理
- 第18條
-
客人存放在前臺的物品、現金以及貴重物品,發生滅失、毀損等損害時,除不可抗力的情況外,本酒店將賠償損失。但是,關於現金及貴重物品,如果本酒店要求明示其種類及價額,而住宿客人沒有這樣做的話,本酒店將賠償15萬日元以內的損失。
- 2
-
住宿客人帶入本酒店的物品、現金以及貴重物品,因本酒店的故意或過失而產生滅失、毀損等損害時,本酒店將賠償損失。但是,對於住宿客人沒有事先告知種類及價格的情況,除本酒店有故意或重大過失的情況外,本酒店將賠償15萬日元以內的損失。
住宿客人的隨身行李或攜帶品的保管
- 第19條
-
住宿客人的隨身行李在住宿前到達本酒店時,僅在到達前本酒店了解的情況下負責保管,住宿客人在前臺辦理入住手續時交給前臺。
- 2
-
如果客人退房後發現其行李或物品遺失,飯店將保管七天(包括發現之日),之後將其送至最近的警察局。但被視為顧客遺棄的次要物品(例如日常用品)將從獲取之日起存放三個月後進行處理。
此外,如果您留下的物品是食物或難以保存的物品,我們可能會將其處理掉。
- 3
-
在前2項的情況下,關於住宿客人的隨身行李或攜帶品的保管,本酒店的責任,在第1項的情況下以前條第1項的規定為準,在前項的情況下以同條第2項的規定為準。
停車責任
- 第20條
-
住宿客人使用本酒店的停車場或合同停車場時,無論是否寄存車輛鑰匙,本酒店均將場地出租,並不承擔車輛的管理責任。但是,在管理停車場時,因本酒店的故意或過失造成損害時,應承擔賠償責任。
客人的責任
- 第21條
-
由於住宿客人的故意或過失使本酒店遭受損失時,該住宿客人需向本酒店賠償損失。
個人信息
- 第22條
-
我們會根據我們的隱私政策妥善處理您提供的個人信息。
條款和條件的變更
- 第23條
-
本條款和條件屬於民法中規定的固定格式條款,如果符合住宿客人的一般利益,或者認為有必要和適當的變更時,將根據民法的規定對本條款和條件進行變更。
- 2
-
本條款和條件的任何更改都將在網站上公佈,並從公佈的生效日期起生效。另外,對本條款和條件進行變更時,將以記載變更內容的適當方式進行通知。
- 3
-
如果您在本條款和條件更改之前預訂,並且住宿日期晚於條款和條件更改日期,則以住宿日期的條款和條件為準。
附表1
住宿費用等明細(第2條第1款及第15條第1款相關)

附表 2
罰款(第8條第2款)

註:
- 1
-
%是指罰款與預訂屋价(包括服務費、消費稅等)的比率。
- 2
-
住宿套餐等,另行設定違約金的情況下,將那個公示金額作為違約金收取。
- 3
-
合同天數縮短時,無論縮短天數如何,都將收取1天 (第一天) 的違約金。
- 4
-
團體客人 (10人以上) 的一部分解除合同時,住宿前10天 (晚於該日接受申請時,則為接受之日) 住宿人數的10 (有零頭時向上舍入) 的人數不收取違約金。
- 5
-
關於取消各旅行社的申請,將以您申請的旅行社的規定為準。
2024年6月
2024年6月對以下內容進行了修改。
-
特定傳染病感染防止對策相關合作的請求 (住宿條款第4條)
-
因過度的服務要求而拒絕簽訂住宿合同、解除合同 (住宿條款第6條、第9條)
-
拒絕簽訂住宿合同、解除住宿合同的說明 (住宿條款7條、10條)
Rules on Use
This hotel has set out the following rules on use based on Article 13 of the Terms and Conditions of Accommodation Contract in order to ensure that you can spend your time at the Hotel safely and comfortably. If these rules on use are not observed, under Article 9 of the Terms and Conditions of Acommodation Contract, you will not be allowed to lodge in the Hotel or use the facilities of the Hotel. In addition, please be aware that you may be liable for damages if an accident occurs due to your failure to follow these rules.
Article 1
Safety and Security Matters
- 1
-
Please confirm the emergency escape routes on the map that is posted on the door inside each room.
- 2
-
Please refrain from bringing your own heating or cooking devices or other items that may cause a fire into the room.
- 3
-
Smoking is strictly prohibited except in designated smoking rooms and smoking areas.
Please do not engage in any other acts that may cause a fire. Please note that if smoking (including electronic cigarettes,etc.) or cigarette butts, etc. are confirmed in the non-smoking rooms, cleaning expenses for bedding, curtains, wallpaper, etc. and other expenses for repair, etc. may be charged.
- 4
-
If wet clothes or towels are placed on lighting equipment or lampshades to dry them, it may cause a fire. Please do not do this because it is very dangerous.
- 5
-
Please make sure to lock the door when you leave your room during your stay.
- 6
-
Please lock the door and secure the inside chain, particularly when you sleep. Should there be a knock at the door, check to see who it is by using the peephole before opening the door. If you think it is a suspicious person, please call the front desk.
- 7
-
When filling the bathtub or sink, take care not to doze off and inadvertently let the tub overflow and cause a serious water leakage.
- 8
-
Please refrain from meeting any visitor in the guest room.
- 9
-
We strictly prohibit persons other than registered guests.
- 10
-
Please park your car in the designated parking lot.
- 11
-
When any Hotel guest uses the parking lot, we will not be liable for the custody of the car, regardless of whether the car key has been deposited with us.
Article 2
Handling of Valuables and Lost Articles
- 1
-
Please leave your cash and valuables in the room safe or at the front desk during your stay.
When using the in-room safe, please set the lock to the door by yourself. Please note that we will not compensate for any loss, damage or theft of cash or valuables when the above procedures are not followed.
- 2
-
If your hand baggage or belongings have been left behind at the Hotel after your check-out, they will be kept at the Hotel for seven (7) days from the day they are found (inclusive), and then delivered to the nearest police station. However, minor item s (daily necessities, etc.) that are considered to have been abandoned by the customer will be disposed of after they are stored for three (3) months from the date they are found (inclusive). In addition, we may dispose of items left behind if they are food items or items that are difficult to store or manage.
Article 3
Payment
- 1
-
Charges shall be paid in Japanese currency or by traveler's checks, hotel vouchers, credit card, etc. approved by the Hotel. Additionally, please note that we cannot exchange money for persons other than guests.
- 2
-
If you would like to change the number of days you plan to stay, please contact the front desk staff in advance. If you would like to extend your stay, please pay for the previous charges and the charges for your additional stay.
- 3
-
Please show your registration card or room key when you charge a bill for a restaurant or bar, etc. in the Hotel to your account. We may refuse to allow you to charge a bill to your account with only your signature.
- 4
-
Please note that we may ask for a deposit upon arrival. Additionally, if the front desk staff present a bill during your stay, please pay it at the front desk each time.
- 5
-
We will not make payment on your behalf for shopping, tickets, taxis, postage, or freight charges.
- 6
-
Service charge may be included in the room charges and food and beverage charges.
Therefore, giving tips to our staff is not necessary.
- 7
-
When you use the phone from your room, a facility charge will be added to your bill.
Article 4
Prohibited Matters
- 1
-
The following acts are prohibited.
(1) Bringing any of the following items that might disturb other guests in the hotel.
a)Animals and pets, including dogs, cats and birds (except assistance dogs as required by law, and pets permitted
by the Agreement on Accommodation with Pets as separately provided by the Hotel).
b)Ignitable or flammable gunpowder, volatile oils and dangerous products.
c)Anything that gives off an offensive or strong odor.
d)Unlicensed firearms and swords.
e)Extremely large volumes of baggage and articles.
f)Any other items that might disturb other guests.
g)Other belongings prohibited by laws and regulations.(2) Gambling, acts that disturb public morals or order, acts that cause a nuisance or discomfort to other guests
within the Hotel.
(3) Hanging things on the window of the room that would ruin the appearance of the Hotel,or displaying them by the
window.
(4) Using the Hotel for purposes other than lodging, e.g., conducting sales activities in your room or the lobby without
permission from the Hotel.
(5) Distribution of advertisements and promotional materials and sale of goods in the Hotel without permission.
(6) Using facilities and equipment in the Hotel in places and for purposes other than those specified, and using such
facilities and equipment in a manner that significantly impairs their current condition.
(7) Disclosing photos, etc. taken on the Hotel premises to the public for business purposes without permission.
(8) Leaving belongings unattended in hallways and the robby.
(9) Entering the business facilities of the Hotel wearing night wear, pajamas, yukata or slippers.
(10) Entering areas for the Hotel employees, the emergency staircase, roof, penthouse, machine room, etc.,
except when unavoidable or in cases of emergency.
(11) Ordering food and beverages for delivery from outside of the Hotel (however,restaurants affiliated with the Hotel
are acceptable).
(12) Damaging, contaminating, or causing loss to the Hotel buildings, furniture,equipment, or other hotel items.
(13) Damaging the reputation of the Hotel or transmitting information that may dishonor the Hotel.
If posting information violates laws and regulations and the Hotel judges it inappropriate, the Hotel will
delete the information without consent.
In addition,please do not write anything that will defame a third party.
(14) Smoking in areas other than smoking rooms and smoking areas (including electronic cigarettes, etc.).
(15) Other acts prohibited by laws and regulations.
- 2
-
In the event of damage caused to the Hotel as a result of any of the prohibited acts described in the preceding paragraph,the Hotel may request that you compensate the Hotel for the actual amount of the damage
Article 5
Cancellation of Accommodation Contract
Please refrain from using the Hotel in the following cases.Moreover, if such fact is found after the conclusion of the reservation/contract, the reservation/contract shall be cancelled at that time. However, this paragraph shall not mean that the Hotel may refuse your stay at the Hotel for other reasons not listed in Article 5 of the Hotel Business Act.
(1) The user of the Hotel is a patient of a specified infectious disease, as stipulated in Paragraph 1, Item (2)
of Article 4-2 of the Hotel Business Act.
(2) When the user of the Hotel falls under any of the following categories:
a) Antisocial forces, such as an organized crime group listed under Article 2, Item (2) of the Act on
Prevention of Unfair Acts by Organized Crime Group Members (Act 77, 1991) (hereinafter referred to as an
" Organized Crime Group ")"), a member of such a group under Article 2, Item (6) of the same Act
(hereinafter referred to as "Organized Crime Group Member"), or an individual related to a company or a
group connected to an Organized Crime Group.
b) A corporation or other organization whose business activities are controlled by an Organized Crime Group
or an Organized Crime Group Member.
c) A corporation that has any officer who falls under the category of Antisocial Forces,
such as an Organized Crime Group.
(3) The user of the Hotel makes coerciveor violent demands, or demands an unreasonable burden in connection
with an accommodation (provided, however,that this shall not apply if the guest requests removal of a social
barrier in accordance with Paragraph 2 of Article 7 or Paragraph 2 of Article 8 of the Act for Eliminating
Discrimination against Persons with Disabilities).
(4) The user of the Hotel repeats carrying out an act listed under the provisions of Articles 5-6 of the Enforcement
Regulations of the Hotel Business Act in the form of a request to the Hotel for which the burden involved in the
implementation thereof is too onerous and which may significantly impede the provision of accommodation services
to other guests.
Article 6
Environmental Conservation Activities
- 1
-
In order to conserve resources, we ask for your cooperation in saving electricity and water.
Article 7
Personal Information
- 1
-
The Hotel will appropriately handle the personal information you provide, in accordance with the Privacy Policy of the Hotel.
Article 8
Change to Rules on Use
- 1
-
These Rules on Use fall under the standard terms and conditions set forth in the Civil Code, and the provisions of these Rules on Use will be changed in accordance with the provisions of the Civil Code when it conforms to the general interests of guests, or when it is considered necessary or reasonable to change them.
- 2
-
If these Rules on Use are changed, the changed provisions will be posted on the website and the changed provisions will apply from the effective date specified at the time of posting. When these Rules on Use are changed, we will publish the details of such change in an appropriate manner.
Terms and Conditions of Accommodation Contract
Article 1
Scope of Application
- 1
-
The Accommodation Contract and related agreements to be concluded between the Hotel and the Guest shall be subject to these Terms and Conditions, and matters not provided herein shall be governed by laws and regulations (laws and regulations or those based on laws and regulations ; the same shall apply hereinafter) or generally accepted practices.
- 2
-
If the Hotel has entered into special agreements with the Guest, insofar as such special agreements do not contradict laws and regulations and generally accepted practices, the special agreements shall prevail, notwithstanding the provisions of the preceding paragraph.
Article 2
Application for Accommodation Contract
- 1
-
A Guest who intends to apply for an Accommodation Contract with the Hotel shall notify the Hotel of the following information.
(1) Name and number of Guests
(2) Date of stay and estimated time of arrival
(3) Accommodation Charges (As a general rule, the Basic Accommodation Charges set forth in Schedule 1 will apply.)
(4) a. Applicant's name and contact information
b. Payer of the Accommodation Charges and the contact information
(5) Other matters considered necessary by the Hotel
- 2
-
If, during the stay, the Guest requests to extend his/her stay beyond the date specified in item (2) of the preceding paragraph, the Hotel shall treat such request as an application for a new Accommodation Contract made at the time of his/her request.
Article 3
Conclusion of Accommodation Contract, etc.
- 1
-
An Accommodation Contract shall be concluded when the Hotel has accepted the application set forth in the preceding article.
- 2
-
When an Accommodation Contract is concluded pursuant to the provision of the preceding paragraph, by the due date designated by the Hotel, the Guest is requested to pay an accommodation deposit set by the Hotel, which shall not exceed the Accommodation Charges covering the entire length of his/her stay (3 days when the period of stay exceeds 3 days).
- 3
-
The deposit shall be used: first, for the Accommodation Charges finally payable by the Guest; second, for cancellation charges under Article 8 ; and third, for compensation under Article 21, as applicable. The remainder, if any, shall be refunded at the time of payment for accommodation as stated in Article 15.
- 4
-
If the Guest fails to pay the deposit set forth in Paragraph 2 by the date specified by the Hotel in accordance with the provisions of the same paragraph, the Accommodation Contract shall cease to be effective. Provided, however, that the same shall apply only when the Hotel has notified the Guest to that effect in designating the due date of the deposit.
Article 4
Request for cooperation in infection prevention measures in facilities
The Hotel may request the cooperation of a Guest seeking accommodation at the Hotel, in accordance with the provisions of Paragraph 1 of Article 4-2 of the Hotel Business Act (Act No. 138, 1948).
Article 5
Special Contract Requiring No Accommodation Deposit
- 1
-
Notwithstanding the provision of Paragraph 2 of Article 3, the Hotel may enter into a special contract requiring no payment of the accommodation deposit stipulated in the same paragraph after the conclusion of the contract.
- 2
-
If the Hotel does not request payment of the accommodation deposit prescribed in Paragraph 2 of Article 3 or does not designate the due date of said deposit at the time of accepting the application for an Accommodation Contract, it shall constitute the fact that the Hotel has agreed to the special contract prescribed in the preceding paragraph.
Article 6
Refusal of Accommodation Contract
The Hotel may refuse to conclude an Accommodation Contract in any of the following cases. However, this paragraph does not mean that the Hotel may refuse your stay at the Hotel for other reasons not listed in Article 5 of the Hotel Business Act.
(1) The application for accommodation does not conform to these Terms and Conditions.
(2) The Hotel is fully booked and there is no vacancy.
(3) A Guest seeking accommodation is considered liable to conduct himself/herself in
a manner that violates laws and regulations, or to engage in acts against public
order or good morals in regard to his/her accommodation.
(4) A Guest seeking accommodation is a patient etc. with a specified infectious disease
prescribed in Paragraph 1, Item ( 2 ) of Article 4-2 , of the Hotel Business Act
(hereinafter referred to as “ Patients etc. with Specified Infectious Diseases”)
(5) A Guest seeking accommodation is an antisocial force, such as an organized crime
group specified in Paragraph 2 of Article 2 of the Act on Prevention of Unfair Acts
by Organized Crime Group Members (Act 77, 1991) (hereinafter referred to as
"Organized Crime Group"), a member of an organized crime group specified in
Paragraph 6 of Article 2 of the same Act (hereinafter referred to as "Organized
Crime Group Member", or a n individual related to a company or a group connected
to an organized crime group.
(6) A Guest seeking accommodation is a corporation or other organization whose
business activities are controlled by an organized crime group or an organized crime
group member.
(7) A Guest seeking accommodation is a corporation that has any officer who falls under
the category of Antisocial Forces, such as an organized crime group.
(8) A Guest seeking accommodation makes coercive or violent d emands, or places an
unreasonable burden on the Hotel in connection with the accommodation provided,
however, that this shall not apply to cases where the Guest seeking accommodation
requests the removal of a social barrier in accordance with Paragraph 2 of Article 7
or Paragraph 2 of Article 8 of Act for Eliminating Discrimination against Persons
with Disabilities (Act No.65,2016.) Hereinafter referred to as the " Act for
Eliminating Discrimination against Persons with Disabilities")
(9) The Guest seeking accommodation carries out acts listed under the provisions of
Article 5-6 of the Enforcement Regulations of the Hotel Business Act in the form
of a request to the Hotel for which the burden involved in the implementation
thereof is onerous and which may significantly impede the provision of
accommodation services to other guests.
(10) The Hotel is unable to provide accommodation due to natural disaster, facility
failure, or other unavoidable causes.
(11) The Guest seeking accommodation is heavily intoxicated and is likely to be a
nuisance to other guests, or uses speech or conduct that is a nuisance to other guests
(in accordance with prefectural rules or of a city or a special ward in the case of a
city or a special ward having establish ed a healt h center)
Article 7
Explanation of Refusal to Execute Accommodation Contract
A Guest seeking accommodation may request that the Hotel explain the reason(s) for a refusal by the Hotel to enter into an Accommodation Contract pursuant to the preceding article.
Article 8
Guest’s Right to Cancel Accommodation Contract
- 1
-
The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
- 2
-
If the Guest has cancelled the Accommodation Contract in whole or in part due to reasons attributable to the Guest (except when the Hotel has requested payment of the deposit by designating the due date in accordance with the provisions of Paragraph 2 of Article 3 and the Guest has cancelled the Accommodation Contract before making such payment), the Hotel shall impose a cancellation charge as set forth in Schedule 2. However, when the Hotel has agreed to a special contract as prescribed in Paragraph 1 of Article 5, this shall apply only when the Hotel has notified the Guest of its obli gation to pay cancellation charges in the event the Guest cancels the Accommodation Contract.
- 3
-
The Hotel may deem the Guest to have cancelled the Accommodation Contract when he/she does not arrive by 08:00 p.m. (if the estimated time of arrival is known in advance, the time that is two hours after that time) on the day of his/her stay without an advance notice to the Hotel.
Article 9
Hotel’s Right to Cancel Accommodation Contract
- 1
-
The Hotel may cancel the Accommodation Contract in any of the following cases.
However, this paragraph does not mean that the Hotel may refuse accommodation in cases other than those stipulated in Article 5 of the Hotel Business Act.(1) The Guest is considered liable to conduct himself/herself in a manner that violates
laws and regulations, or to engage in acts against public order or good morals in regard
to his/her accommodation, or is considered to have conducted himself/herself in such
manner or en gaged in such acts.
(2) The Guest is Patients etc. with Specified Infectious Diseases.
(3) The Hotel is unable to provide accommodation due to natural disaster, facility failure,
or other unavoidable causes.
(4) It is considered that the Guest is likely to affect other guests due to being heavily
intoxicated, etc. Or the Guest is behaving in such a way as to be a nuisance to other
guests.
(5) The Guest fails to observe prohibited matters specified in the Rules on Use prescribed
by the Hotel.
(6) The Guest smokes in areas other than designated smoking rooms or smoking areas.
(7) The Guest does not refrain from prohibited actions, such as smoking in bed, vandalism
of fire fighting equipment and other prohibited matters stipulated in the Rules on Use
prescribed by the Hotel (limited to those necessary for fire prevention).
(8) The Guest is found to be an antisocial force, such as an organized crime group, a
member of an organized crime group, an individual related to a company or a group
connected to an organized crime group.
(9) The Guest is a corporation or other organization whose business activities are
controlled by an organized crime group or an organized crime group member.
(10) The Guest is a corporation that has any officer who falls under the ca tegory of an
organized crime group member.
(11) The Guest makes coercive violent demands, or demands an unreasonable burden in
connection with the accommodation (provided, however, that this shall not apply if
the Guest requests removal of a social barrier in accordance with Paragraph 2 of
Article 7 or Paragraph 2 of Article 8 of the Act for Eliminating Discrimination against
Persons with Disabilities.).
12) The user of the Hotel carries out an act listed under the provisions of Article 5-6 of
the Enforcement Regulations of the Hotel Business Act in the form of a request to the
Hotel for which the burden involved in the implementation thereof is onerous and
which may significantly impede the provision of accommodation services to other guests.
- 2
-
When the Hotel has cancelled the Accommodation Contract in accordance with the provision of the preceding paragraph, the Hotel shall not charge the Guest for any services he/she has yet to receive.
Article 10
Explanation of Termination of Accommoda tion Contract
The Guest may request the Hotel to explain the reason(s) when the Hotel has cancelled the Accommodation Contract pursuant to the preceding article.
Article 11
Registration
- 1
-
The Guest shall register the following particulars at the front desk of the Hotel on the day of his/her stay.
(1) Name, address and contact information of the Guest(s).
(2) Nationality and passport number (copy of passport or scanned copy) in the case of foreigners with no address in Japan.
(3) Other matters considered necessary by the Hotel
- 2
-
When the Guest intends to pay his/her accommodation charges prescribed in Article 15 by any means other than Japanese currency, such as traveler's checks, hotel vouchers or credit card, such means shall be presented in advance at the time of registration prescribed in the preceding paragraph.
Article 12
Occupancy Hours of Guest Rooms
- 1
-
Please check with the front desk for the hours that the Guest can use the room of the Hotel.
- 2
-
Notwithstanding the provision of the preceding paragraph, the Hotel may permit the Guest to occupy the guest room outside the hours set forth in the same paragraph. In such case, the following extra charges shall apply.
(1) 1/4 of the basic room charge until 3:00 p.m.
(2) 1/2 of the basic room charge until 6:00 p.m.
(3) The basic room charge in full after 6:00 p.m.
Article 13
Compliance with Rules on Use
The Guest shall observe the Rules on Use separately set forth by the Hotel within the premises of the Hotel.
Article 14
Business hours
- 1
-
The business hours of the Hotel's main facilities, etc. shall be as follows, and the details of the business hours of other facilities, etc. shall be provided on the website and notices displayed in each facility, etc.
(1) Service hours at the front desk, cashier, etc.
a) Curfew: Not applicable
b) Front desk services: 24 hours
- 2
-
Service hours for food and beverages (facilities): Information will be provided on the website and at each facility.
- 3
-
The hours set forth in the preceding paragraph may be changed temporarily if necessary and unavoidable. In such case, we will notify you in an appropriate manner.
Article 15
Payment of Accommodation Charges
- 1
-
The breakdown of the Accommodation Charges, etc. to be paid by the Guest is as shown in Schedule 1.
- 2
-
Payment of the Accommodation Charges, etc. under the preceding paragraph shall be made at the front desk at the time of the Guest's arrival or departure or upon request by the Hotel, in Japanese currency or by other means permitted by the Hotel, such as traveler's checks, hotel vouchers or credit card.
- 3
-
Accommodation Charges shall be paid even if the Guest does not stay after the Hotel has furnished and made available his/her accommodation.
Article 16
Responsibility of the Hotel
- 1
-
The Hotel shall compensate the Guest up to a maximum of 150,000 yen for damage caused to the Guest in the course of, or due to default under, the Accommodation
Contract and related contracts, except where the damage has been caused due to the Hotel’s intentional act or gross negligence. However, the same shall not apply when such damage has been caused for reasons not attributable to the Hotel.
- 2
-
The Hotel is covered by Hotel Liability Insurance to deal with a possible fire.
Article 17
Handling When Unable to Provide Contracted Room
- 1
-
If the Hotel is unable to provide the Guest with the contracted guest room, the Hotel shall, upon obtaining the consent of the Guest, arrange for another hotel under the same conditions as much as possible.
- 2
-
Notwithstanding the provision of the preceding paragraph, if the Hotel is unable to introduce another hotel, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be treated as compensation for damage. However, when the Hotel cannot provide the guest room due to reasons not attributable to the Hotel, the Hotel will not pay the compensation fee.
Article 18
Handling of Deposited Articles, etc.
- 1
-
The Hotel shall compensate the Guest for loss, damage, etc. in respect of items, cash or valuables deposited by the Guest at the front desk, except when such loss, damage, etc. is due to force majeure. However, for cash and valuables, when the Hotel has requested the Guest to report its kind and value and the Guest has failed to do so, the Hotel shall compensate the Guest up to a maximum of 150,000 yen.
- 2
-
The Hotel shall compensate the Guest for loss, damage, etc. caused due to the Hotel’s intentional act or negligence with respect to items, cash or valuables brought into the Hotel by the Guest but not deposited at the front desk. However, for articles whose nature and value have not been reported in advance by the Guest, the Hotel shall compensate the Guest up to a maximum of 150,000 yen, except in the case of damage caused due to the Hotel’s intentional act or gross negligence.
Article 19
Custody of Baggage and Belongings of Guest
- 1
-
When the baggage of the Guest arrives at the Hotel prior to his/her stay, the Hotel shall store it responsibly only when the Hotel has agreed to the same prior to its arrival and shall hand it over to the Guest at the front desk at the time of check in.
- 2
-
If the hand baggage or belongings of the Guest have been left behind at the Hotel after check out, they will be kept at the Hotel for seven (7) days from the day they are found (inclusive), and then delivered to the nearest police station. However, minor items (daily necessities, etc.) that are considered to have been abandoned by the customer will be disposed of after they are stored for three (3) months from the date they are found (inclusive). In addition, we may dispose of items left behind if they are food items or items that are difficult to store or manage.
- 3
-
The Hotel's liability for the custody of the Guest's baggage and belongings in the case of the preceding two paragraphs shall be in accordance with the provision of Paragraph 1 of the preceding article in the case of Paragraph 1, and in accordance with the provision of Paragraph 2 of the same article in the case of Paragraph 2.
Article 20
Responsibility for Parking
When the Guest uses the parking lot of the Hotel or the contracted parking lot, the Hotel shall lend a space and shall not be liable for the custody of the car, regardless of whether the car key has been deposited with the Hotel. However, the Hotel shall be liable for any damage caused due to the Hotel’shall intentional act or negligence in the management of the parking lot.
Article 21
Liability of the Guest
The Guest shall compensate the Hotel for damage caused to the Hotel due to the Guest’s intentional act or negligence.
Article 22
Personal Information
The Hotel will appropriately handle the personal information you provide, in accordance with the Privacy Policy of the Hotel.
Article 23
Change to these Terms and Conditions
- 1
-
These Terms and Conditions fall under the standard terms and conditions set forth in the Civil Code, and the provisions of these Terms and Conditions will be changed in accordance with the provisions of the Civil Code when it conforms to the general interests of guests, or when it is considered necessary or reasonable to change them.
- 2
-
If these Terms and Conditions are changed, the changed provisions will be posted on the website and the changed provisions will apply from the effective date specified at the time of posting. When these Terms and Conditions are changed, we will publish the details of such change in an appropriate manner.
- 3
-
If the Guest makes a reservation before the change of these Terms and Conditions and the date of accommodation falls on or after the date of the change of these Terms and Conditions, the Terms and Conditions as of the date of the accommodation shall apply.
Attachment
Schedule 1: Breakdown of Accommodation Charges, etc.
(related to Article 2, Paragraph 1 and Article 15 ,Paragraph 1)

Schedule 2 : Cancellation Charge (related to Article8 ,Paragraph 2)

[Note]
- 1
-
The percentages signify the rate of the cancellation charge to the room charge at the time of reservation (including service charge and taxes).
- 2
-
In case of cancellation of an accommodation package, for which a separate penalty fee has been set, the cancellation charge will be calculated based on the displayed amount.
- 3
-
When the number of days contracted is shortened, a cancellation charge for one (1) day (the first day) shall be collected, regardless of the number of days by which the stay is shortened.
- 4
-
In the event of cancellation of the contract with respect to a portion of a group of guests (10 people or more), no cancellation charges will be charged for the number of guests equivalent to 10% of the number of guests staying, if the cancellation request is received 10 days prior to the date of the stay (if the request is received after that date, the date of
acceptance of the request) (any fraction shall be rounded up).
- 5
-
In case of can cellation of a reservation through travel agents, the cancellation charge rule will be equivalent to agent regulations.
June 2024
Due to the revision of Hotel Business of Act of japan, the following items have been added or changed.
-
Article 4 Request for cooperation in infection prevention measures in facilities
-
Article 6 Refusal of Accommodation Contract
-
Article 7 Explanation of Refusal to Execute Accommodation Contract
-
Article 9 Hotel's Right to Cancel Accommodation Contract
-
Article 10 Explanation of Termination of Accommodation Contract
이용 규칙




숙박 약관









使用規則



住宿條款








使用條件



住宿條款








住宿的優待和積分積累!方便的會員服務