If you would like to make a reservation by phone, please contact the TOKYU HOTELS Reservation Center or each hotel. We also accept reservations via the Internet.

In the event of cancellation, a cancellation fee will be charged (100% of the basic accommodation fee if cancelled after 3pm the day before, 100% on the day, or 100% of the basic accommodation fee). Please see below for more details.

If you would like a room facing the Tama River, please reserve a river view room.
The city view type faces Futako Tamagawa Station and Musashi-Kosugi, while the season type faces the courtyard.
Regarding floor numbers, we will do our best to accommodate your requests, but please note that we cannot guarantee this depending on the reservation situation, room type, etc.

If there are vacant rooms, you can make a reservation on the day.

We have a designated smoking area for guests who smoke, but please note that smoking is not permitted in the rooms.

The entire building is barrier-free. Wheelchairs are available, so please let us know when you make your reservation. Please note that we may not be able to accommodate your request as the number of wheelchairs is limited.

We have rooms for 3 and 4 people, so please let us know when you make your reservation. Please note that we may not be able to accommodate you as the number of rooms is limited.

Baby cribs are available free of charge, so please request one when making your reservation. Please note that we have a limited number of cribs, so you may not be able to use one.

Check-in is from 14:00. If you are going to be more than 2 hours later than the scheduled arrival time on the day of your stay, please contact the hotel. If you do not contact us, your reservation may be canceled.

We will keep your belongings for a maximum of one week. Please note that we cannot keep valuables or easily damaged items.

We will keep it at the front desk, so please write the date of your stay and the name of the guest in the remarks column of the shipping slip and send it to us. However, we do not accept cash on delivery.

If you wish to continue using the room after check-out (11:00), an additional fee will be charged.
Until 15:00: 25% of the regular room rate
Until 18:00: 50% of the regular room rate
After 18:00: 100% of the regular room rate
Please note that this may not be possible depending on the room availability on the day. COMFORT MEMBERS Members can extend their stay free of charge until 12:00 if they request it at check-in.

Children under elementary school age who do not require a bed (sharing a bed) will not be charged an accommodation fee.

Further details will be provided below.

Please pay at the hotel or by bank transfer before your stay.

We are participating in the mileage services of JAL and ANA. Please contact the front desk for details.

Guide dogs, service dogs and hearing assistance dogs may be brought along when using the hotel facilities.

Yes, on clear days, especially in the mornings when the temperature is low, you can see it clearly.

Please refrain from using drums, basses, etc., as the vibrations produced by these instruments are likely to resonate downstairs.
In addition, we may need to make some adjustments depending on the volume, so please let us know if you would like to play an instrument.

Located within the hotel grounds.
However, we do not accept reservations, so it is first come first served.
Please note.

If you are staying at the hotel, you can use one car for 24 hours for 2,500 yen.
Further details will be provided below.

The large public bath is open from 15:00 to 25:00 and from 6:00 to 9:00 the following morning.
Towels are not provided in the large public bath, so please bring the towels provided in your room.
Please note that you may enter the large public bath wearing nightwear and slippers.