If you would like to make a reservation by phone, please contact the reservation center or hotel.
We also accept reservations 24 hours a day on our website or mobile site.

In the event of cancellation, a cancellation fee of 100% of the accommodation fee will be charged, including cancellations made after 3:00 p.m. the day before, on the day of the reservation, and no-shows.
However, this varies depending on the reservation details (number of rooms, number of people, etc.), so please contact us separately.

If there are vacant rooms, you can make a reservation on the day.

Check-in is at 15:00 and check-out is at 10:00.
Please note that depending on your accommodation plan, there may be times other than those listed above, so please check each time.

The following cards are accepted. For other cards, please contact the hotel directly.
VISA, MASTER, JCB, AMEX, Diners, DC, UC, NICOS, TOP, Saison, JAL, UFJ, OMC, TS CUBIC, UNIONPAY

For courier deliveries, we accept prepayment or cash on delivery.
Luggage can be accepted at the front desk.

There are no safety deposit boxes in the rooms.
Please leave your luggage at the front desk and we will store it in the hotel safe.
Please note that we may not be able to accept your valuables depending on their size.

All rooms are equipped with Peltier refrigerators.
Although its cooling function is inferior to that of a household refrigerator (compressor type), it produces less vibration and is quieter, and we have adopted it with quietness in the guest room as our number one priority.
If there is anything that needs to be kept chilled, we can store it in the regular refrigerator in the office.

Free Wi-Fi is available throughout the building.
Please check your guest room guide for the password.

Available from 14:30 to 21:00.

The hours are from 06:30 to 09:30.

I prepared it.

There is a smoking booth in the 1st floor lobby.

We provide a laundry corner for guests staying multiple nights or on long-term business trips.

It is located on the premises.
Reservations are not accepted and appointments are available on a first-come, first-served basis.

・Vehicle type: Standard car (width 2.05m x length 5m x height 1.55m or less)
・Number of units: 12
・Fee: Accommodation use only (15:00-10:00) 1,500 yen

When customers enter personal information on TOKYU HOTELS website, we strive to protect that information by using industry-standard encryption technology called SSL (Secure Socket Layer). For our policy on personal information protection, please see the TOKYU HOTELS Privacy Policy.

Some pages of TOKYU HOTELS website use a technology called "Cookies." Cookies are a function that temporarily stores data on your computer and are used for the purpose of providing better services in the reservation system and the like, and do not infringe on customer privacy.
You can disable the cookie function by changing your browser settings, but in that case you may not be able to use some services.

開示等をご請求される場合は、所定の申請書に本人確認のために必要な書類および開示手数料を同封のうえ、下記宛に書留郵送によりご請求ください。なお、直接ご来社いただいてのご請求はお受できませんので、ご了承ください。

〒150-0043　東京都渋谷区道玄坂1丁目10番7号
東急ホテルズ＆リゾーツ株式会社「個人情報お問い合わせ窓口」
TEL：03-3477-6567
営業時間：9：00～18：00 （土・日・祝日および年末年始は休業）