Information on original hotel benefits exclusive to Gold members
Shibuya Stream EXCEL HOTEL TOKYU offers the following benefits exclusively to Gold Members.
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Morning newspaper service (common benefit for regular members)
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Early check-in (from 1pm)
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Late check-out (until 13:00)
*Benefits vary by hotel. Please see below for the benefits for each hotel.
[Terms of Use]
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This may not be possible depending on the availability of rooms on the day.
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This does not apply if you are using a plan with time constraints, such as a short stay plan.
Special coupon information
TOKYU HOTELS offers a special discount exclusively to Gold members, which can be used during hotel stays and at designated restaurants.
We have three special coupons available.
Coupons will be sent to your registered address once a year.
[How to use the coupon]
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This voucher is only valid when used by the member himself/herself.
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This voucher can be used at any TOKYU HOTELS hotel; however, depending on the accommodation plan, there may be some hotels where the voucher cannot be used or during certain periods.
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For further details, please see the back of your ticket or see below.
■Room upgrade ticket■
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Upgrade your reserved room to a room of one grade higher
I will upload it.
When making a reservation, please let us know that you would like to use this ticket.
[How to use this ticket]
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Please present this voucher to the front desk staff when you check in.
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Please note that this voucher may not be available depending on the reservation situation on the day. Also, it cannot be used at overseas affiliated hotels.
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This voucher is valid for one room per day. If you are staying for consecutive nights, you will need a voucher for each night.
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This voucher is valid for the member only.
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This voucher cannot be used to increase the number of guests staying.
■Welcome drink ticket■
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A welcome drink will be served at Bar & Dining "TORRENT".
Please bring this voucher directly to the store to use it.
[When using this ticket]
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You can choose from draft beer, wine by the glass (red or white), highball, or soft drink.
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This voucher is valid for the member only.
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Each voucher can be used for up to one drink per person.
*If you are accompanied by a guest, you will be limited to two drinks per guest. -
This voucher cannot be used at overseas affiliated hotels.
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Please note that the contents of the welcome drink may vary depending on the hotel.
■Restaurant Double Points Coupon■
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After using the restaurant or bar, you will receive double COMFORT MEMBERS Points. When making a reservation, please let us know that you would like to use this voucher.
[How to use this ticket]
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Package products (such as accommodation plans with meals included) are excluded.
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Points will only be awarded to the member himself/herself when payment is made in a lump sum.
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Additional points will be added the month following the date of use.
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One voucher can be used per restaurant visit.
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Cannot be used in conjunction with other Comfort Points promotions.
Earn accommodation benefits and points! Convenient member services