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For those with allergies

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Notice and request

Thank you for your continued patronage of IZU-IMAIHAMA TOKYU HOTEL.
Regarding meals, for customers who have food allergies,
We will consider the content and respond to each case individually.

We may not be able to accommodate requests made on the day or from customers with severe food allergies.
In addition, all menu items are prepared in the kitchens of each restaurant.
Please note that there is a possibility of contamination.

If you have any food allergies, please contact the hotel in advance.
At that time, we will ask you about your symptoms using the allergy questionnaire.
The allergy questionnaire can be downloaded from the link below.
We appreciate your understanding and cooperation.

Restaurant reception

Reception hours 10:00-17:00

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