Dear Valued Customer,

We would like to express our sincere gratitude for your continued support.
SHIBUYA EXCEL HOTEL TOKYU will revise our service rates as follows to further improve our comfortable service and to provide a safe and secure environment. Thank you for your understanding. We look forward to your continued patronage.

Change: Service charge rate revised from 10% to 12%

Start date: For stays booked on or after February 1, 2023, for stays from April 1, 2023 onwards
Restaurant: For use from April 1, 2023 onwards
Banquets for use from April 1, 2023 onwards