Check in Check out
15:00 / 10:00
cancellation charge
If you cancel your reservation, we will charge you a cancellation fee (penalty).
- In case of no-show
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100％
- Contact on the day
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100％
- Contact after 3pm the day before
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100％
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The cancellation fee (penalty) will be a percentage of the accommodation fee (including service charges, consumption tax, etc.) at the time of booking.
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If the number of contracted days is shortened, a cancellation fee (penalty) for one day (the first day) will be charged regardless of the number of days shortened.
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Please contact the hotel regarding cancellation fees (penalties) for parties of 10 or more.
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If you make a reservation online and pay in advance, the cancellation fee may differ from the above.
Information on equipment and amenities
Fully equipped with a wide range of fixtures and amenities
SHIBUYA TOKYU REI HOTEL is fully equipped with a wide range of equipment and amenities to ensure that you have a comfortable stay. You can come to the hotel empty-handed and still stay there without any problems. We also have equipment available for loan at the front desk, so please feel free to ask for it.
This is an environmentally friendly amenity that uses rice husks to reduce the use of petroleum-based resins (biomass used).
Enjoy a luxurious stay with the finest amenities
The Kose "Stephen Knoll" bath series (shampoo, conditioner, and body soap) is available in all rooms (excluding ladies' floors).
Please enjoy a luxurious moment with the finest salon-quality amenities.
[Stephen Knoll]
This hair and body care brand was born from the fusion of the ideas of New York's top hairstylist, Stephen Knoll, and Kose's research and development capabilities, providing high levels of repair and moisturizing effects that lead to healthy, beautiful hair and skin.
A luxurious fresh Flore bouquet scent.
Guest Room Amenities
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Television (general channels, pay VOD)
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phone
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kettle
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refrigerator
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Hairdryer
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Warm water washing toilet seat
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Air purifier with humidifier function
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Mobile phone charger
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LAN cable
Amenities
Rooms are fully equipped
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Slipper
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Bath Towel
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Face Towel
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Body Soap
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Facial & Hand Soap
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Shampoo
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Conditioner
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Toothbrush set
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Nightwear
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Deodorizing spray
*Please use slippers only inside the room.
Amenity corner items
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Razors and shaving cream
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Hairbrush
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Cotton Swabs
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cotton
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Skin Care Products
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Coffee and tea options
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Tea Set
Rental equipment
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Nail clippers
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Wine Opener
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thermometer
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Sewing kit
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Iron (ironing board)
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trouser presser
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umbrella
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wheelchair
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Electric heater
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blanket
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Fan
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Bed guard
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Baby cot
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Blu-ray deck
*Please contact us in advance as stock is limited. Not available in Superior Double Rooms.
Notice regarding guest room air conditioning
As the air conditioning in our hotel is centrally controlled throughout the building, it is not possible to switch between heating and cooling for each room.
If you have any requests regarding how hot or cold you would like to feel during your stay, please feel free to contact us and we will do our best to accommodate you in addition to the air conditioning. (We will lend you electric fans, blankets, etc.) We apologize for any inconvenience this may cause and thank you for your understanding.
Earn accommodation benefits and points! Convenient member services