Check in Check out
15:00 / 11:00
cancellation charge
If you cancel your reservation, we will charge you a cancellation fee (penalty).
- In case of no-show
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100％
- Contact on the day
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100％
- Notification on the day before
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50％
- Contact 2 days in advance
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30％
- 3 days notice
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20％
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The cancellation fee (penalty) will be a percentage of the accommodation fee (including service charges, consumption tax, etc.) at the time of booking.
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If the number of contracted days is shortened, a cancellation fee (penalty) for one day (the first day) will be charged regardless of the number of days shortened.
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Please contact the hotel regarding cancellation fees (penalties) for parties of 10 or more.
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If you make a reservation online and pay in advance, the cancellation fee may differ from the above.
Payment Method
We accept cash, credit cards (VISA, JCB, AMEX, Diners, DC, UC, UFJ, NICOS, TOP, Saison, JAL, OMC, TSCUBIC, UnionPay, etc.), code payments (QR/barcode), TOKYU HOTELS gift cards, etc.
Electronic money (transportation type) cannot be used to pay for accommodation, but it can be used to pay at restaurants.
For other payment methods, please check the link below.
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