Check in Check out
15:00 / 10:00
cancellation charge
If you cancel your reservation, we will charge you a cancellation fee (penalty).
- In case of no-show
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100%
- Contact on the day
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100%
- Contact after 3pm the day before
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100%
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The cancellation fee (penalty) will be a percentage of the accommodation fee (including service charges, consumption tax, etc.) at the time of booking.
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If the number of contracted days is shortened, a cancellation fee (penalty) for one day (the first day) will be charged regardless of the number of days shortened.
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Please contact the hotel regarding cancellation fees (penalties) for parties of 10 or more.
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If you make a reservation online and pay in advance, the cancellation fee may differ from the above.
Payment method information
Payment will be made in advance at the check-in machine.
*We have introduced self-service terminals (touch panel type) to make check-in/out smoother and reduce waiting times.
Check-in process
- 1
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Arrival at Hotel
- 2
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Please sign at the front desk
- 3
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Pay for your stay at the self-service terminal
- 4
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An IC card key will be issued as your room key.
- 5
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To your room
To customers who wish to pay by credit card
When checking in or paying in advance at the automatic payment machine
If you wish to pay by credit card,
PIN code entry is required for all credit cards.
For COMFORT MEMBERS Members
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You can settle your payment using your points.
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You can choose your preferred floor (high floor or low floor) and location (a room far from the elevator or a room close to it).
Cashless payment is also available
Rakuten Pay, dPayment, and PayPay are also available.
Earn accommodation benefits and points! Convenient member services