You can make reservations by phone at TOKYU HOTELS Comfort Center or at any of our hotels. We also accept reservations via the Internet 24 hours a day.

In the event of cancellation, a cancellation fee will be charged (100% of the accommodation fee if you contact us after 3pm the day before, 100% on the day, or 100% for no-show). More details are provided below.

If you have any requests, please let us know when you make your reservation. We will do our best to accommodate your requests, but please note that we cannot guarantee your request depending on the reservation situation, room type, etc.

If there are vacant rooms, you can make a reservation on the day.

We do have them available, so please let us know when you make your reservation. Please note that we may not be able to accommodate your request as the number of rooms is limited.

The hotel and guest rooms (unit baths) are not barrier-free, but with a few exceptions there are no major steps and can be used by guests in wheelchairs.

We have rooms for three people, so please let us know when you make your reservation. Please note that we may not be able to accommodate you as the number of rooms is limited.

We have them available, so please let us know when you make your reservation.

Check-in is from 15:00. If you are going to be more than 2 hours late on the day of your stay, please contact the hotel. Failure to do so may result in your reservation being cancelled.

We will keep your belongings for a maximum of two weeks. Please note that we cannot keep valuables or easily damaged items.

We will keep it at the front desk, so please write the date of your stay and the name of the guest in the remarks column of the shipping slip and send it to us. However, we do not accept cash on delivery.

If you wish to continue using the room after check-out (10:00), an additional fee will be charged.
Until 15:00: 1,100 yen per hour (tax included)
After 3pm: One night's accommodation fee will be charged.
Please note that this may not be available depending on the availability of rooms on the day. COMFORT MEMBERS Members can use the "Check-in" button at the time of check-in.
If you request it, you can extend your stay until 12:00 noon free of charge.

Children under elementary school age who do not require a bed (sharing a bed) will not be charged an accommodation fee.

Please pay at the hotel or by bank transfer before your stay.

Yes, we have them. For more information, please see below.

We are participating in the mileage services of JAL, ANA, and Philippine Airlines. For more information, please see below.

Guide dogs, service dogs and hearing assistance dogs may be brought along when using the hotel facilities.

ご予約については、下記にお問い合わせください。
リトルモンスター TEL＆FAX　06-6315-6001（直通）

We accept reservations for private parties of 40 to 80 people. If you would like to hold a regular party, we can guide you to the banquet room.

As long as there are seats available, we also accept reservations on the day of your visit.

We have a monster room that can accommodate up to 20 people.

All seats are non-smoking for breakfast, lunch and dinner.

Reservations are required for some menu items.

We do not have a ceremony hall, costume shop, beauty salon, or photo studio, but we do accept wedding parties and after-parties. Please feel free to contact us.

For meetings only, reservations can be made up to two days in advance if the venue is available. For parties and other events involving meals, reservations may be possible up to three days in advance, so please feel free to contact us.

We accept arrangements such as the menu, number of people, and equipment from 10 days before the date of use. If there are any changes after that, please contact us as soon as possible. We will make a final confirmation 3 days before the date of use.

You can make a provisional reservation. No fee will be charged for doing so. If you respond within one week of making a provisional reservation, there will be no cancellation fee. You can also extend the provisional reservation period.

Wi-Fi is available in all banquet halls.
The Oak Room also has a LAN port for internet connection. 50Mbps (maximum). Free of charge.

Unfortunately, we do not allow food to be taken away.

Unfortunately, the hotel does not have a shuttle bus.
We can arrange minibuses and taxis.

We accept cash payments.

Either is possible. Please let us know the purpose of use (business trip or recreational facility), frequency of use, number of people, your company name, and contact information. We will contact you.

The discount rate varies depending on the date of use and the number of people. Please contact us for details.

There is no discount for early booking.

We accept cancellations, but please contact us as soon as possible. Cancellation fees are 20% the day before your stay, 80% on the day of your stay, and 100% if you do not contact us. (This may differ depending on the plan, so please contact us for details.)

We accept reservations from two years prior to your stay up until the day of your stay. However, in the case of package products, etc., a deadline may be set for each package, so please refer to the plan guide or contact us separately for details.

Staff at Tokyu Hotels Comfort Center will assist you. However, if you are a group and require assistance, please let us know.

You can contact us directly by phone or check our website.

Please contact us by phone.

You can either pay in advance by bank transfer, or pay by cash or credit card upon check-in.

You will be asked to fill in the necessary information on the designated membership application form, but there is no need to attach any seals or certificates or other documents.
For more information, please see COMFORT MEMBERS' "Service Introduction."

There is no joining fee or annual fee.

Basically, the membership card can only be used by the person who registered it.
However, if a non-member makes a direct reservation, the special member rate will be applied even if only non-members are staying at the hotel. Please let us know when making the reservation.
In this case, points will not be added.

The main benefits and perks are:
1. Up to 50% off accommodation rates
2. The more you use it, the more you save
3. Extend check-out until noon
There is.
We also offer a variety of other benefits, so please see COMFORT MEMBERS "Service Introduction" for more information.

There are 24 parking spaces on the hotel grounds.

[If you are staying overnight]
Available for 1,500 yen (14:00-11:00/tax included).

[When using the restaurant]
For every food and drink purchase of 2,000 yen or more, we will give you a 2-hour service voucher, so please ask a member of staff.
If it exceeds 2 hours, an additional charge of 600 yen will be applied per hour.

[For banquets and meetings]
We will provide a two-hour free service voucher to banquet and meeting attendees, so please ask a member of staff.
Please note that after two hours, there will be a charge of 600 yen per hour.
Please note that we will not allow customers who have been drinking to drive a vehicle.

Vehicles over 2.0m in height, 1.7m in width and 4.7m in length cannot be accommodated.
Minibuses, wagons, large buses, etc. cannot be accommodated. We will guide you to a separate parking lot (paid) outside the premises.
Please contact us.

We have a "TOKYU HOTELS COMFORT MEMBERS" program. Please see below for details.

We have "TOKYU HOTELS Gift Cards".
Please see below for further details.