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Notice of power outage in the entire building on Monday, November 11, 2024 and request for cooperation

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date of expiry Until December 31st

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Notice of power outage in the entire building and request for your cooperation

Thank you for using SAPPORO EXCEL HOTEL TOKYU.
Legal inspection work in accordance with the safety regulations of Article 42 of the Electricity Business Act will be carried out on the following dates and times.
We apologize for any inconvenience this may cause to our customers and appreciate your understanding and cooperation.

Power outage date and time

Monday, November 11, 2024, 11:30 a.m. to 3:00 p.m.

Details of the power outage

  • All electrical equipment in the guest rooms cannot be used.

Furthermore, if you are using electrical appliances (such as computers), we ask that you unplug them from the outlet during the above times.

  • The temperature in the rooms cannot be adjusted.

  • The hot water supply cannot be used. (Hot water will not come out.)

Elevator suspension (operating times may change depending on the situation)

  • The following times ① and ② cannot be used.
    ①From around 11:30 am to around 11:40 am
    ②From around 12:30 a.m. to around 3:00 p.m.

  • The business elevator is available from approximately 2:30 pm to 2:50 pm, so please contact the front desk for details.

Information on other service systems

  • Pay-per-view broadcasts will end around 11:00 a.m. (Regular broadcasts will resume from 3:00 p.m.)

  • Vending machines and ice machines cannot be used from 11:30 a.m. to around 3:00 p.m.

  • Tower Parking is unavailable between 11:30am and 3:00pm.

*If you plan to depart during the above times, please use the outdoor parking space.

  • The in-room telephone can be used as usual.

Information on L’arbre restaurant and Japanese Restaurant "Karamatsu"

  • The restaurant is closed for lunch from 11:30am to 3:00pm.