At L’arbre restaurant
Identifying fraudulent use of LINE Shopping Cards and future measures
Thank you very much for your continued patronage of L’arbre restaurant.
This time, in the "LINE Shopping Card" that is being distributed at our restaurant,
Fraudulent acquisition of points and use of benefits has been confirmed.
In response to this, when you use the benefits in the future,
We ask that you show us your LINE profile screen.
We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.
Future measures
①
①
In the future, our restaurant will
On the "LINE Shopping Card" store management screen
Check your points history
We will check in advance to see if any unauthorized acquisition has occurred.
The following information is displayed on the store management screen.
①The time when the points were acquired
② Customers who have earned points
LINE icon and username
③ Each user's point acquisition history and reward usage history
②
In addition, when using the benefits,
Please show us your LINE profile page.
Thank you for your cooperation.
* Tap the [Home] screen,
Tap your icon in the top right corner of the screen.
If unauthorized acquisition is confirmed,
Based on the "LINE Point Card Terms of Use" of LINE Pay Corporation and our restaurant's user guide,
All points previously earned will be invalidated.
All of our staff will continue to work hard to provide our customers with better service.
We appreciate your continued patronage of L’arbre restaurant.
January 28, 2025
SAPPORO EXCEL HOTEL TOKYU Food & Beverage Manager
Earn accommodation benefits and points! Convenient member services