お電話でのご予約は1年前から、インターネットでのご予約は通常240日前から承ります。
電話：011-533-0109

Reservations can be made on the day.
Even if there are no rooms available online for the day, you may be able to make a reservation by contacting the hotel directly.

Please let us know when you make your reservation. We will do our best to accommodate your request, but please note that we cannot guarantee it depending on the reservation situation, room type, etc.

Please join TOKYU HOTELS COMFORT MEMBERS.

Yes, we do have them available. Please note that the number of rooms is limited.

Yes, we do have them available. Please note that the number of rooms is limited.

There are no connecting rooms.

We will keep your belongings for a maximum of one month. Please note that we cannot keep valuables or easily damaged items.

We will keep it at the front desk, so please write the date of your stay and the name of the guest in the remarks column of the shipping slip and send it to us. However, we do not accept cash on delivery.

If you wish to continue using the room after check-out (11:00), an additional fee will be charged.
・Until 15:00...25% of the basic accommodation fee
・Until 18:00...50% of the basic accommodation fee
・After 18:00: 100% of the basic accommodation fee
Please note that this may not be possible depending on room availability on the day.
If you are a COMFORT MEMBERS Member, you can extend your stay until noon free of charge if you request it when you check in.

We provide these free of charge, so please let us know when you make your reservation. Please note that we may not be able to accommodate your request as the number of units is limited.

Children under elementary school age who do not require a bed (sharing a bed) will not be charged an accommodation fee.

If you cancel your reservation, we will charge you a cancellation fee as follows:

Please note that the cancellation deadline on the website differs depending on the plan. If the deadline has passed, please contact the hotel directly. Cancellation regulations may differ depending on the reservation plan. For details, please check the accommodation plan you have reserved or contact the hotel.
For reservations for groups of 10 or more, please contact each hotel for details on cancellation fees.

We accept VISA, Master, AMEX, Diners, DC and UnionPay.

Payment can be made in advance at the facility or by bank transfer.
Additionally, some plans allow you to make advance payment by credit card when making an online reservation.

High-speed internet connection and wireless LAN (Wi-Fi) are available free of charge.

Please note that there is a limited number of bikes available for rental.

ランチ、ディナータイムのみご予約を承ります。
ご予約は、インターネットまたはお電話にて承ります。
ラーブル　011-530-3304（直通）
からまつ　011-530-3302（直通）

As long as there are seats available, we accept reservations immediately prior to your visit on the day of your visit (excluding reservation-only menus).

Reservations are required for Japanese kaiseki cuisine, party plans, and other special meals.

Restaurant L'Abl can be rented out exclusively as a party venue during dinner time. (Reservations must be made at least one week in advance.)

Menus are prepared in advance with reservations required.

Yes, we can. Please let us know at least 3 days in advance.

Please let us know when you make your reservation.
Please note that we may not be able to accommodate requests from customers with severe food allergies.

Karamatsu Pine: Maximum 6 people, Bamboo: Maximum 18 people, Plum: Maximum 12 people
A separate private room fee will be charged.

Smoking is prohibited in Larbre and Karamatsu all day. (Smoking is permitted in Bar Maple.)
Smoking areas are available on the first and second floors.

We accept VISA, Master, AMEX, Diners, DC and UnionPay.

If you are only using the venue for a meeting, etc., we can accommodate you on the day as long as the venue is available.
For parties, depending on the number of people, please feel free to contact us and make reservations up to a week in advance.

We will accept arrangements such as the food menu, number of people, and equipment about one week before the date of use.
If there are any changes after that, please contact us as soon as possible. We will confirm the details two days before the date of use.

You can make a provisional reservation. There is no charge for this. You will be asked to respond within one week of making the reservation.

We do not have a ceremony hall, dress room, beauty salon, or photo studio, so we can only accommodate dinner parties.

A separate menu is available for dinner parties.

Unfortunately, we do not allow food to be taken away.

The hotel has a catalogue of sweets for you to choose from, please let us know at least one week in advance.

We can also arrange hire cars and taxis.

We cater to a wide range of clients, both corporate and individual.

If you are staying overnight, the parking fee is 1,500 yen per night (standard-sized car, wagon).
Depending on the vehicle type and whether the parking lot is full, we may direct you to a contracted parking lot.

Restaurant guests can park for up to three hours free of charge.
If you use the banquet hall, you can use it free of charge for up to 3 hours.

In multi-storey car parks, height restrictions are 1.55 metres or less, otherwise open-air parking is available.
Please contact us for large vehicles, minibuses, etc.

We offer "TOKYU HOTELS COMFORT MEMBERS", which can be used at TOKYU HOTELS nationwide.

We have "TOKYU HOTELS Gift Cards".

When customers enter personal information on TOKYU HOTELS website, we strive to protect that information by using industry-standard encryption technology called SSL (Secure Socket Layer). For our policy on personal information protection, please see the TOKYU HOTELS Privacy Policy.

Some pages of TOKYU HOTELS website use a technology called "Cookies." Cookies are a function that temporarily stores data on your computer and are used for the purpose of providing better services in the reservation system and the like, and do not infringe on customer privacy.
You can disable the cookie function by changing your browser settings, but in that case you may not be able to use some services.

開示等をご請求される場合は、所定の申請書に本人確認のために必要な書類および開示手数料を同封のうえ、下記宛に書留郵送によりご請求ください。なお、直接ご来社いただいてのご請求はお受できませんので、ご了承ください。
〒150-0043　東京都渋谷区道玄坂1丁目10番7号
株式会社東急ホテルズ「個人情報お問い合わせ窓口」
TEL：03-3477-6567
営業時間：9:00～18:00 （土・日・祝日および年末年始は休業）