Palo Alto Insight's AI human resource development course "AI Business Design Basic Course" launched
Aiming to improve customer experience and reform operations through digital transformation
TOKYU HOTELS & RESORTS CO., LTD.
TOKYU HOTELS & RESORTS CO., LTD. (Shibuya Ward, Tokyo; President and CEO Jun Murai) will launch the "AI Business Design Basics Course" this spring as part of its human resource development efforts. The course was developed by Palo Alto Insight LLC (California, USA; CEO Tomochika Ishizumi) and 20 selected employees will participate in the AI education program.
In the hotel industry, the provision of personalized services and efficient operation management are required as customer expectations continue to rise, especially since the COVID-19 pandemic. Against this backdrop, there is a growing demand for "digital transformation (DX) talent" who can use AI and data analysis to improve customer experience and automate and streamline operations. Talent who can develop new services using technology and make data-driven decisions are key to strengthening competitiveness and promoting innovation across the industry.
The "AI Business Design Basic Course," which will be introduced as a human resource development course, is an online learning material developed by Palo Alto Insight, an AI development company headquartered in Silicon Valley. This course teaches not only basic knowledge about AI and DX, but also the mindset required of AI human resources who incorporate it into business to create innovation, and aims to acquire a wide range of knowledge necessary for the application of AI technology, from the basic principles of AI business design to data analysis, machine learning, and improving customer service using AI.
By introducing this AI human resources development course, TOKYU HOTELS & Resorts will enable its employees to acquire the skills necessary for the digital age and promote digital transformation across the entire company. In addition, the company will continue to introduce and expand a variety of educational programs to provide high-added-value services and aim to be the hotel management company of choice for customers and many other stakeholders.
AI Business Design Basic Course Program Overview
It consists of watching video instructional materials and real-time sessions with Palo Alto Insight specialists.
The final deliverable will be an AI business design report produced and presented by the team.
- 1
-
What is AI? Learn from examples of AI business use
- 2
-
Palo Alto Insight CTO Takahisa Hasegawa explains! "The very basics of machine learning" & "The latest trends in machine learning"
- 3
-
Defining AI and DX: How to do DX right, learned from the examples of The New York Times, AWS, and GE
- 4
-
Even if you have no experience, you can start now! Learn the skills and mindset of AI talent that is in demand today
- 5
-
Put it into practice! Skill-up plan for the AI era: Start reskilling with ChatGPT
- 6
-
Understand AI business design/digital operating model
- 7
-
Final project preparation
- 8
-
Final Project Presentation
Palo Alto Insight LLC Overview
Founded in 2017 by CEO Tomoaki Ishizumi, this Silicon Valley-based AI technology company provides Japanese companies with comprehensive support, from proposing how to use AI, building business models, developing and introducing AI, and promoting digital transformation.
- Established
-
2017
- location
-
California, USA (Silicon Valley)
- Representative
-
Ishizumi Yuai
- Business Contents
-
Proposal for AI utilization, construction of business models, introduction of AI development, promotion of digital transformation, development of educational content
- Company website
TOKYU HOTELS & Resorts Overview
- location
-
〒150-0043 Tokyo Shibuya-ku Dogenzaka 1-10-7 Goto Educational Building 3rd floor
- Representative
-
Jun Murai, President and CEO
- Business Contents
-
Hotel, restaurant and membership resort management
The nationwide network of TOKYU HOTELS
In addition to the "TOKYU BRAND HOTELS" that include THE CAPITOL HOTEL TOKYU, TOKYU HOTEL, TOKYU RESORT HOTELS, EXCEL HOTEL TOKYU, and TOKYU REI HOTEL, the company operates "DISTINCTIVE SELECTION," which consists of hotels with unique personalities such as BELLUSTAR TOKYO, HOTEL GROOVE SHINJUKU, and STREAM HOTEL, "STORYLINE," a hotel condominium, and TOKYU VACATIONS Vacations, a "MEMBERSHIP-TYPE RESORT" throughout the country (63 locations in Japan, 6 other locations in Japan, and 3 overseas "PARTNER HOTELS").