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To all Rakuten members

You can use and earn Rakuten points!

If you present your Rakuten Point Card at check-in or when paying, you will receive 1 point for every 200 yen you spend at TOKYU HOTELS. (*)
The points you accumulate can be used at TOKYU HOTELS and other local stores, with 1 point being equivalent to 1 yen.

Earn points at TOKYU HOTELS!

You can earn Rakuten Points when you shop at stores that accept the Rakuten Point Card or the Rakuten Point Card app.

Use your points You can use your accumulated points at a rate of 1 point = 1 yen!

You can use Rakuten points when shopping at stores that accept Rakuten Point Cards or the Rakuten Point Card app! Limited-time points can also be used.

You will earn 1 point for every 200 yen (including service charge and tax) spent during your stay, and 1 point for every 200 yen (including service charge and tax) spent at the restaurant.
Points are not awarded when booking through travel agencies or certain travel booking sites.

Save

When booking via TOKYU HOTELS website or by phone

For a stay of 20,000 yen (tax and service charges included), you will receive 1,005 points.

If you make a reservation through Rakuten Travel

For a stay of 20,000 yen (including tax and service charges), you will receive 400 points.

When booking through a travel agency (including online)

For a stay of 20,000 yen (including tax and service charges), you will receive 100 points.

use

Accommodation

meal

  • The number of points that can be used for one payment is between 1 and 30,000 points. For details, please see the Rakuten Point Card website.

  • Points can only be earned on one membership card for rooms and restaurants paid for by the member (only for the same reservation made by the member).
    If two or more members use the service, the bonus will be given to one person or divided proportionately based on the amount used.

  • Points cannot be used for payments that do not include points.

Charges other than the accommodation fee (refrigerator, pay TV, cleaning, massage, advance coupons, etc.)
Points are not eligible for rewards when used in banquet halls, conference rooms, multipurpose halls, or when renting out restaurants, as well as for some take-out products, cigarettes, vending machines, advance coupons, etc. Please contact us for more information.

  • You will also receive points if you use points to pay.

  • Points will be reflected 4 days after the date of use (or the check-out date for overnight stays).

  • This service can be used in conjunction with other eligible mileage services. For details, please see the mileage linking service.

  • You cannot earn TOKYU POINTS and Rakuten Points at the same time.

List of applicable cards

Please present your Rakuten Point Card when you check in and when paying.

Cards and apps with this logo are eligible

What is Rakuten Point Card?

This is a great point card that allows you to use and accumulate Rakuten points when shopping at TOKYU HOTELS and other places in town. For more information, please visit the Rakuten Point Card website.

Click here to make a reservation

*If your number is set to anonymous, please turn it off and try calling again.

General Public

Comfort members

Please select the applicable hotel from the list of hotels.

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