Internet rates are determined by each accommodation facility on a daily basis, depending on the day of the week, room availability, etc. Please check the rates displayed after searching for available rooms and accommodation plans.
Accommodation rates are subject to change depending on room availability.
In addition, as a general rule, discounts such as coupons do not apply to Internet charges.
Please note that we do not accept reservations over the phone at the internet rate.

Reservations can usually be made 90 days in advance, and some hotels allow reservations more than 90 days in advance.
Some hotels may accept same-day reservations, subject to availability.
When making reservations online, the maximum number of nights and rooms per application is 10 nights and 5 rooms. If you would like to stay for a longer period or for more rooms, please contact the reservation line or call each hotel.
Please note that for consecutive nights, depending on the hotel, you may be asked to settle your bill when you check in or during your stay.

Please note that we have limited room availability for online reservations. Depending on the room occupancy, you may not be able to make a reservation.
Even if there are no rooms available online, you may be able to make a reservation by calling the hotel directly.
In this case, internet charges will not apply.
Please note.

If you enter your membership number (or email address) and password when making a reservation, you will not need to enter any customer information. However, you will need to register a password to use this service.
If you have not yet registered, please follow the steps below to register your password.

Please check the details of your reservation on the "Reservation Complete" page. Please make sure to write down the reservation number listed here, as it will be required when confirming or cancelling your reservation.
You can also send a reservation confirmation email to your registered (or preferred) email address from the "Reservation Confirmation" page.

On the "Reservation Confirmation/Cancellation" page, enter your reservation number (the number you were notified of when you completed your reservation) and email address, and then click the "Next" button.
If you are a COMFORT MEMBERS Member, please enter your email address and password and press the [Login] button.
The current reservation status will be displayed. Please check it and press the [Cancel] button.
You can also send a cancellation confirmation email to your registered (or preferred) email address via the "Reservation Confirmation/Cancellation" page.
If you wish to cancel your stay, please be sure to complete the cancellation procedure.

Reservations cannot be changed online. If you wish to make changes, please make a new reservation and then cancel your current reservation, or contact the hotel by phone.