Thank you for always using TOKYU HOTELS website.
Due to system maintenance, the accommodation reservation system, COMFORT MEMBERS Members services, and web check-in/check-out will be unavailable.
We apologize for any inconvenience this may cause.
Outage period
Wednesday, March 26, 2025, 12:00am-2:00am (scheduled)
Services to be stopped
Internet Reservation System
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Accommodation reservation, confirmation, cancellation
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Restaurant reservations, confirmations and cancellations (Applicable hotels: Hakuba, Imaihama, Takamatsu, Matsuyama)
COMFORT MEMBERS Members Membership Service
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Join
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Log in to My Page
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Points inquiry/point exchange
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Change registration details
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Sign up (set password)
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Withdrawal
Web check-in/check-out
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Please note that the downtime may change depending on the maintenance situation.
