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Web check-in is available through the official TOKYU HOTELS app.

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TOKYU HOTELS app is the official app for guests staying at TOKYU HOTELS nationwide.
With the addition of new features, guests can now register their information and prepay for their stay using the app.
By simply registering in advance, you can smoothly check in after arriving at the hotel by holding the QR code displayed on the app up to a dedicated terminal. You can also check out by tapping a button on the app, and pay for any additional services you use during your stay from the app.

To use the web check-in function, you must register as a TOKYU HOTELS COMFORT MEMBERS Member.

Some hotels are not eligible for this service.


 

Comfort Members

Earn points when you stay and eat!

Accumulated points can be used at Tokyu Hotels nationwide or exchanged for gift cards.

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Compatible models
iOS

iOS 14.0 or later

Android

OS 9.0 or later

  • To ensure you can use all the features comfortably, please update to the latest version.

  • To use the latest version of the app, you will need to update your device's software to the latest OS version.

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