We have a free lounge available exclusively to our guests. It can be used as a co-working or free space.

We mainly handle souvenirs, and also accept delivery of seafood to other regions.

An AED has been installed in the 1st floor lobby in case of an emergency.
[What is an AED (Automated External Defibrillator)]
An AED (Automated External Defibrillator) is a medical device that delivers an electric shock to restore the heart to normal when ventricular fibrillation occurs, a condition in which the ventricles of the heart spasm irregularly and are unable to pump blood. Since July 2004, AEDs have been approved for use by the general public as well as medical professionals.

TOKYU HOTELS has set out a "Sustainable Policy" and aims to realize a "sustainable society" through its hotel business.
We will discontinue providing free mineral water in guest rooms and install water servers on each floor.
We have provided eco-cups, called "Forest Tumblers," in each guest room for you to use to carry water.

For the convenience of our customers, we have installed vending machines on the 3rd to 12th floors.

Even more convenient for restaurant and hotel guests!
Guests can enter and exit directly from the Sapporo TOKYU REI HOTEL.

This shopping street is located alongside the Sapporo TOKYU REI HOTEL as a tenant.
With over 15 restaurants, Hokkaido's finest restaurants await customers, from those wanting a light tea break to those looking for a full meal.

The entire building (including guest rooms, lobby, and lounge) is Wi-Fi-enabled, so you can connect to the Internet wherever you are. You can easily access the web and check your email, so you can enjoy communicating with your family and friends at any time, even when you're on a business trip or traveling. All guest rooms are also equipped with wired LAN ports.

You can use this to store your luggage before check-in or after check-out.