To use this service, you must join TOKYU HOTELS' membership organization, "COMFORT MEMBERS"*1, make a reservation, and
By registering your guest information and paying in advance with a credit card on the member page of our website,
You will be issued a QR code to use when checking in.

On the day of your stay, you can check in and receive your card key by holding the QR code up to a tablet device installed at the front desk.

In addition, if you register your face photo in advance, you can check in using facial recognition. This will reduce contact between hotel staff and guests,
Even during busy times, you can be sure to enter your room smoothly with little waiting time.

In addition, check-out is easy as payment is made in advance.
Receipts can also be issued digitally, allowing you to complete the process efficiently even on the busy morning of your departure.

*1 If you are already TOKYU HOTELS COMFORT MEMBERS, there is no need to apply again.