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Comfort Members

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Earn accommodation benefits and points! Convenient member services

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How to use points

Save

Earn points for every 100 yen (excluding tax)!

This offer applies to reservations made directly with the hotel, via the hotel's official website or by phone.

Any amount less than 100 yen will be rounded down.

 

Accommodation

Earn up to 9% points depending on your membership status

If you use TOKYU VACATIONS, you will earn points equivalent to 5,000 yen per room per night.

You can also earn points when making reservations through travel agencies or certain travel reservation sites. (The equivalent of 2,000 yen per room per night)

 

Restaurants and Bars

Earn 5% points

Points will not be awarded if you make a reservation through a gourmet site.

 

wedding

If the member hosts the wedding reception, 10,000 points will be given to the member, and if a person introduced by the member hosts the reception, 5,000 points will be given to the member.

Can be used

Your accumulated points can be used as 1 yen per 1 point!

You can also earn points when paying with points. You can also exchange them for TOKYU HOTELS gift cards.

There are some facilities where points cannot be used.

 

Check your accumulated points

You can check your points from My Page.

About the expiry date of points

Points are valid from the date they are awarded until December 31 of the following year.

If you do not use your membership card for five years after the last date of use, your membership will expire.

 

Points exchange menu

 
Exchange for a TOKYU HOTELS gift card (10,000 points)

These points can be exchanged for a gift card (value 10,000 yen) that can be used to pay for accommodation, dining, and other related facilities at TOKYU HOTELS nationwide.
Exchange requests can only be made online.

You can only apply for one ticket (10,000 points) per application.

Exchange for TOKYU POINTS (2,000p)
 

Every 2,000 Comfort Points can be exchanged for 2,000 TOKYU POINTS.
TOKYU POINTS can be used at TOKYU HOTELS and other TOKYU POINT participating stores.

Card eligible for TOKYU POINT exchange
  • TOKYU HOTELS COMFORT MEMBERS TOKYU CARD

  • TOKYU CARD ClubQ JMB (with Comfort Members function)

  • TOKYU CARD ClubQ JMB PASMO (with Comfort Members function)

To exchange for TOKYU POINT, you must have the applicable card listed above in advance.

Please note that exchange requests can only be made via the website.

Donate to Make-A-Wish of Japan (500p)
 

You can donate 500 points (worth 500 yen) to Make-A-Wish of Japan, a non-profit volunteer organization that makes the dreams of children between the ages of 3 and 18 who are battling serious illnesses come true. 1 point = 1 yen.

Donations are not tax deductible and no receipts or receipts will be issued, so if you wish, please donate directly to Make-A-Wish of Japan.

Please note that cancellations are not possible after application has been made.

"Make-A-Wish of Japan" Official Website

Use at Preferred Hotels & Resorts (10,000p)

You can exchange 10,000 Comfort Points for a Rewards Certificate (valued at USD 100), which can be used to pay at I-Preferred Alliance hotels.

We will send it to you by email within 2 weeks of your application.

Please note that exchange requests can only be made via the website.

List of facilities where points can be earned and used

Points can be earned and used at the hotels, restaurants and other facilities listed below.

SAPPORO EXCEL HOTEL TOKYU

Lavre, Karamatsu, Maple

TOKYU VACATIONS SAPPORO
SAPPORO TOKYU REI HOTEL

southwest

SAPPORO STREAM HOTEL

BAR & GRILL Splish

ANDARU COLLECTION NISEKO

Breakfast charges are not eligible for points.

BELLUSTAR TOKYO

Restaurant Bellustar, Bar Bellustar, Teppan "Tenyu"

Points are awarded for accommodation only

HOTEL GROOVE SHINJUKU

JAM17 DINING, JAM17 BAR

Points are awarded for accommodation only

THE CAPITOL HOTEL TOKYU

Suiren, Hoshigaoka, ORIGAMI, The Capitol Bar

CERULEAN TOWER TOKYU HOTEL

Coucagno, Sukiya, Bellovisto, Sakuragaoka, szechwan restaurant Chin, Teppan-yaki Sakura, Caramelo, ZABOU, Sushi Ito Ikkan, R261 CIGAR & ROCK, Pastry Shop

SHIBUYA EXCEL HOTEL TOKYU

Shunsai, Abiento, Estacion Cafe

SHIBUYA TOKYU REI HOTEL

hash hash

SHIBUYA STREAM HOTEL

TORRENT

FUTAKOTAMAGAWA EXCEL HOTEL TOKYU

The 30th Restaurant, The 30th Dining Bar

TOKYU VACATIONS TOKYO FUTAKOTAMAGAWA
KICHIJOJI EXCEL HOTEL TOKYU

SORAE, Sushi-Ichiro

KICHIJOJI TOKYU REI HOTEL

Inokashira Kissho Dining

HANEDA EXCEL HOTEL TOKYU

flyers table

KAWASAKI KING SKYFRONT TOKYU REI HOTEL

Captain's Grill and Bar, The WAREHOUSE BUSINESS LOUNGE & CAFE

THE YOKOHAMA BAY HOTEL TOKYU

Queen Alice, Cafe Tosca, Suechan Restaurant Chen, Oshima, Sommer House, Jax, Beauty Avenue Socie (excluding treatments)

YOKOHAMA TOKYU REI HOTEL

ENCORE

TOKYU VACATIONS HAKONEGORA
TOYAMA EXCEL HOTEL TOKYU

Ricomonte

KANAZAWA TOKYU HOTEL

Marais D'or, Lounge and Bar

HAKUBA TOKYU HOTEL

Chamonix, Manyo, The Lodge

NAGANO TOKYU REI HOTEL
UEDA TOKYU REI HOTEL
TOKYU VACATIONS KARUIZAWA
TATESHINA TOKYU HOTEL

Fragrant, Azalea, Maple Leaf

TOKYU VACATIONS TATESHINA
FUJISAN MISHIMA TOKYU HOTEL

ROBATA GRILL Furnace L'EAU

TOKYU VACATIONS FUJISAN MISHIMA
TOKYU VACATIONS ATAMI
TOKYU VACATIONS IZUKOGEN
LE NESSA JOGASAKI
LE NESSA AKAZAWA
IZU-IMAIHAMA TOKYU HOTEL

Meresi, Nanataki, El Roca, Chosatei, Flora, Mikuni Izu Kogen (Restaurant in front of Izu Kogen Station)

TOKYU VACATIONS IZU IMAIHAMA
HOTEL IZUKYU
SHIMODA TOKYU HOTEL

Ma cher mer guardhouse, blue natier

NAGOYA TOKYU HOTEL

Loire, Montmartre, Grindelwald, Fontana di Trevi

KYOTO TOKYU HOTEL

Kazahana, Star Hill, Tankuma Kitaten, Tea Lounge & Bar HORIKAWA, Kazahana-KAMOGAWA (inside Kyoto Medicine Hospital)

TOKYU VACATIONS KYOTO
THE HOTEL HIGASHIYAMA

Seventy-one, Sarei

OSAKA EXCEL HOTEL TOKYU

PIC⊛NIKA, MIDO

TOKYU VACATIONS OSAKA MIDOSUJI
OSAKA TOKYU REI HOTEL

little monster

SHIN-OSAKA ESAKA TOKYU REI HOTEL

Emondel

The Park Front Hotel @
Universal Studios Japan

Buffet Dining 'Akala

KOBE SANNOMIYA TOKYU REI HOTEL

TORIKO

KOBE MOTOMACHI TOKYU REI HOTEL
MATSUE EXCEL HOTEL TOKYU

MOSORO

HIROSHIMA TOKYU REI HOTEL
TAKAMATSU TOKYU REI HOTEL

Shangri-La

MATSUYAMA TOKYU REI HOTEL

Pinot Monte

HAKATA EXCEL HOTEL TOKYU

Zelkova

HAKATA TOKYU REI HOTEL
KUMAMOTO TOKYU REI HOTEL
NAHA TOKYU REI HOTEL
THE SENAGAJIMA STORYLINE
KANEHIDE KISE BEACH PALACE
KANEHIDE KISE COUNTRY CLUB
MIYAKOJIMA TOKYU HOTEL & RESORTS

Niraikanai, Yaebishi, Seiga, Moonshell, Mypama

TOKYU VACATIONS MIYAKOJIMA
I Prefer Alliance Hotels
(Applies to overseas only)

Points awarded only (2% of accommodation fee)

OUTRIGGER REEF WAIKIKI BEACH RESORT

Points awarded only (5% of accommodation fee)

OUTRIGGER WAIKIKI BEACH RESORT

Points awarded only (5% of accommodation fee)

WAIKIKI BEACHCOMBER BY OUTRIGGER

Points awarded only (5% of accommodation fee)

At hotels where the restaurant name is not listed, you can only stay overnight.

Not available at hotel shops.