Check in Check out
15:00 / 11:00
Using Room Upgrade Coupons
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Please note that we will answer your question regarding whether or not you can upgrade on the day of your visit.
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Please note that room upgrade vouchers cannot be used for seasonal discount plans (e.g. spring trips, summer trips, etc.), ski plans, 60th anniversary plans, buffet meal plans, etc.
cancellation charge
If you cancel your reservation, we will charge you a cancellation fee (penalty).
- In case of no-show
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100％
- Contact on the day
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100％
- Notification on the day before
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50％
- Contact 2 days in advance
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30％
- 3 days notice
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20％
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The cancellation fee (penalty) will be a percentage of the accommodation fee (including service charges, consumption tax, etc.) at the time of booking.
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If the number of contracted days is shortened, a cancellation fee (penalty) for one day (the first day) will be charged regardless of the number of days shortened.
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Please contact the hotel regarding cancellation fees (penalties) for parties of 10 or more.
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If you make a reservation online and pay in advance, the cancellation fee may differ from the above.
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